FAQ

Frequently Asked Questions

Who will give me my massage?

Your massage will be given by a licensed and certified massage therapist with many hours of training, often in several types of massage modalities. In addition, massage therapists have a basic competence in anatomy and physiology.

What kind of massages can I get?

Swedish massage is what many people think of when massage is mentioned. It uses long light strokes, kneading, small friction-type motions, light tapping, and movement of the joints. The list of other specialized techniques is long. Ask your massage therapist to explain any other techniques he or she uses.

What is the first appointment like?

Your massage therapist will begin by asking some general health questions since there are some conditions for which massage is not appropriate. Your massage therapist will then leave the room while you undress and relax onto the table, covering yourself with a fresh sheet.

Your massage will take place on a table especially designed for stability and comfort. Your massage therapist may offer cushions or adjustable face rest for support. The room will be warm and quiet, often with soft music to set a relaxing mood.

For a full body massage, most people undress completedly, though you may choose to wear underwear. You are warmly draped at all times, except for the area being worked on.

Your massage therapist will usually use a lubricant, such as a light oil or lotion, which is good for your skin and absorbs well. For some kinds of massage, no oil is used and you remain clothed.

A massage usually begins with a light steady touch, followed by broad, flowing strokes. This start calming your nervous system and releasing tension in your superficial muscles. Gradually, as your body becomes ready, your massage therapist works more deeply to relax specific areas.

What should I do in a massage?

Make yourself comfortable. If your massage therapist wants you to adjust your position, he or she will either move you (for instance, lift your arm) or will tell you what is needed. Otherwise, change your position anytime to make yourself more comfortable.

Many people just close their eyes and relax completely during a massage. Others prefer to talk. It’s your massage, and whatever feels natural to you is certainly the best way to relax. Do not hesitate to ask questions about what your massage therapist is doing or about massage in general.

The desire to sigh or take a deep breath is a sign that you are relaxing. In fact, deep natural breathes can actually help you relax.

Will the massage hurt?

Massage on health tissue feels good, and the saying “no pain, “no gain” is not true for massage. The most effective and the deepest massage works with the body’s natural responses, rather than against them. Always tell your massage therapist if you feel any discomfort so she or he can adjust to a more appropriate level.

Massage used to address a painful injury may first cause some discomfort, which usually lessens noticeably in the first few minutes. Your massage therapist knows ways to minimize pain, and will work carefully. You may experience some soreness for a few days after a massage which is common.

How long is the massage?

An hour or 90 mins are a common length for a massage. This is enough time for a deeply relaxing full body massage, or more in-depth work on a particular area, for instance bank, neck and shoulders.

What do I do after a massage?

When your massage is finished, your massage therapist will leave the room while you dress. Be aware that massage can be profoundly relaxing, and it affects all of your body’s systems. Give yourself a moment before slowly getting up from the table.

How will I feel after a massage?

After a massage, most people feel very relaxed. Many experience freedom from aches and pains that have built up from months of tension or repetitive activity in their daily life. After an initial period of feeling slowed down, people often experience an increase in energy that can last for several days.

Sometimes the immediate effects of your massage may seem mild. Watch for further change over the following days, such as pain relief, increased mobility, or reduced stress.

How do I find out more?

You may still have questions after reading these Q & A questions. It’s your body and you are right to know. Any massage therapist will be happy to discuss questions in person before you book an appointment. But finally, when you are ready, the best answers will come from experiencing a massage first hand. Enjoy in good health!

Cancellation Policy

All appointments must be secured with a credit card at time of booking and a cancellation fee of $25 per person will be charged for any missed appointments without a 24 hour notice. The card will not be charged at time of booking but only held in the event of a late cancellation or no show.All packages require at least 48 hours notice of cancellation notice. Any changes to your appointment, must be made prior to your arrival time at least 48 hours preferably. The spa will always try and accommodate late changes but it will all depend of availability. Any parties of 4 or more will require a non refundable deposit to secure the appointments and cancellation policies will apply as soon as card is charged for deposit. Please call the spa for details.

No refunds will be provided for any gift card purchases. Please check with your party first before making the purchases.

Refunds

We do not offer any refunds after 15 mins of your service. If for any reason, you are not enjoying your service, please stop the service within the 15 min grace period and you will not be charged.